We are proud of our products
Payments & delivery
OUR PRODUCTS
We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption.
DELIVERY
Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your goods quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 2-3 working days.
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Replacement Policy
REPLACEMENT
If you received defective, damaged, or incorrect products, please contact us at info@ogeneralindia.com and provide a photo of the products that you received to confirm the condition of your order. Our team will provide replacement assistance.
If your order experienced problems with shipping or delivery, please reach out via email. To receive timely assistance, please provide your order number and confirm your full shipping address in your information form.
Please contact us regarding any assistance you require within 7 days of your order’s delivery date. After 7 days we are unable to guarantee that replacement assistance can be offered to remediate the order issue you experienced.